FAQ

Where are you located?

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We are located in the heart of Oklahoma City!

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What areas do you service?

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We currently service Oklahoma City and surrounding cities and states.

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What type of balloons do you use?

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We use the highest quality balloons that are 100% biodegradable latex balloons. We also use foil mylar balloons.

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What is the time frame needed to book?

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We recommend a 3 week notice and accept bookings up to 3  months in advance.

Please note, there will be a rush fee of $100 for events booked within the same week (7 days) of event date.

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What is your payment policy?

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A 50% deposit is required to book your event date. This deposit is non refundable, but can be transferred up to one year from your original event date in case of a cancellation. 

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What is your weather policy?

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Inclement weather for outdoor events with no Plan B/Back up venue space will result in an event cancellation. There will be a no refund policy, however, you may reschedule your event up to one year out from your original event date. In the event of rain, we HIGHLY encourage you to have a backup plan. 

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Balloons are not guaranteed to last in the heat, especially in direct sunlight. We suggest balloons be installed in the shade for a longer lasting installation. Once balloons have been installed, I, Carmen The Balloon Boss, will not be held responsible for any popped balloons and a refund will not be granted.

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Why do I ask so many questions? lol

 

I ask so many questions so that our communication is very clear. That way, when we go back and forth, I have all the information I need to best service you. Submitting an inquiry form is not a commitment, but a better way for me to keep all of my party people and each inquiry in the same place!

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